Jaeda Jontelle Raines
To obtain employment or an internship working in the technology field of Computer Information Science.
Temple University (Jan. 96- )
Junior, G.P.A. 3.0, Majoring in CIS, Expected Graduation date: May 2001'
Towers Perrin (May 98- Sept 99)
BAS Technology Support Specialist
Configure Desktops/Laptops for Towers Perrin network, Troubleshoot software/hardware failures, Implement New Hire desktop coordination
Telaccount, Inc. (Sept. 97- March 99)
Part time Employee, Typing, Customer Service, Filing, Sales, General office work, etc.
Adecco Employment agency (June 97 - Aug. 97)
Temporary Employee at CIGNA and Philadelphia Museum of Art-Executive office, Administrative Assistant and Clerical Work
Defender Association Of Philadelphia(May 97'-June 97')
Information Services Intern-supported Windows NT Network, Workstations for Windows NT, Windows 95, Windows for Workgroups 3.11, Install software, Troubleshooter
Chubb & Son, Inc.
-Philadelphia, Pa (Sept. 96' - Jan. 97')
Systems Specialist Intern-Customer Service Department, Configure Desktops, Troubleshoot software/hardware problems, proviede help desk support for Windows 95 environment
-Liberty Corner, NJ (June-Aug. 95' AND 96')
Summer INROADS Intern, Experience in both DFI(Department of Financial Institutions) rating system and Masterpiece Personal Lines. Worked with Chubb's Intranet and HTML for creating and editing web pages.
Applications: Microsoft Office97: Excel, Access, Powerpoint, Word, WordPerfect, Microsoft FrontPage, Lotus Notes, Microsoft Publisher 98, Adobe Photoshop.
Operating Systems: Windows NT 4.0 Workstation and Server, Windows 95, Windows 3.x, Netware 3.x and 4.x
Programming: C/C++, Pascal, HTML coding
Installation: Personal Computers(Compaq), Laptops (Compaq/IBM) and Printers(Hewlett Packard)
Experience with creating ghost images, performing re-cid(rebuilding machines) and creating cable for computers to connect to a network
Three years customer service/technology support experience
Strong Team Work and Leadership skills
Other past experiences includes clerical, reception, administrative duties
Zeta Phi Beta Sorority, Inc.
American Red Cross Blood Drive
Fawol's Aids Walk
Toys for Tots Program
Diabetes Walk (Walktober Fest)
Zeta Phi Beta Sorority's Annual Kid Summit
Property And Casualty Lawyer
Cigna Inc., Two Liberty Place
Defenders Association Of Philadelphia
70 N 17th Street
Chubb Group of Insurance Companies
One Liberty Place, 1650 Market Street
Philadelphia, Pa 19103
INROADS Inc. Central New Jersey Affiliate
825 Georges Road
North Brunswick, New Jersey
AT&T Employee/Former P.A.C.E Instructor
Morristown, New Jersey
Charlotte, North Carolina